1. Zilla Parishad Sangli Website – FAQs (Feedback / General Queries)

1) Who is this website for?
Answer: This website is for all citizens, where they can access government services, schemes, licenses, certificates, and information.

2) What should I do if I face technical issues on the website?
Answer: Contact the helpline number or email provided in the Contact / Helpdesk section of the website.

3) Is the website secure?
Answer: Yes. This is an official government website, and citizens’ information is kept secure.

4) How can I access new schemes or notifications?
Answer: New schemes and notifications can be accessed through the Notifications / News Updates section of the website.

5) Can I visit in person for any issues?
Answer: If necessary, you may visit the concerned department in person or contact them via the website for information.

Feedback FAQs

1) What is Feedback?
Answer: Feedback is a suggestion, comment, or recommendation provided by citizens or users, which is used to improve Zilla Parishad services.

2) How can I submit my feedback?
Answer:

• Visit the website: https://zpsangli.maharashtra.gov.in/en/feedback/

• Fill in your name, email / phone number, and feedback

• Click Submit

3) How long does it take to receive a response?
Answer: Officials may respond within 7–15 days. Additional verification may be conducted if required.

4) How is my feedback used?
Answer:

• Service improvement

• Improvement in government schemes

• Redressal of citizen complaints and suggestions

5) Will my feedback remain confidential?
Answer: Yes. Your name and contact details are visible only to the concerned department.

2. Aaple Sarkar Portal – FAQs

1) What is the Aaple Sarkar Portal?
Answer: Aaple Sarkar is the official Maharashtra Government online service portal, providing citizens with access to various government services, certificates, licenses, and schemes.

2) What services are available on the portal?
Answer: Services from Revenue, Rural Development, Urban Development, Social Welfare, Education, Labour, Food & Civil Supplies, and other departments are available.

3) Is registration required to apply for services?
Answer: Yes. Citizens must register on the portal before applying for any service.

4) What information is required for registration?
Answer: Mobile number, email ID, Aadhaar number (optional), and basic personal details are required.

5) Do I need to pay fees when applying?
Answer: Some services require government fees or service charges, which are clearly mentioned on the portal.

6) How can I pay the service fees?
Answer: Fees can be paid online via debit/credit card, net banking, or UPI.

7) How can I check the status of my application?
Answer: Log in and go to My Applications to track the current status.

8) Is uploading documents mandatory?
Answer: Yes. Each service lists required documents, which must be scanned and uploaded.

9) What happens if incorrect information is provided?
Answer: The application may be rejected or additional information may be requested.

10) How long does it take to receive the certificate/service?
Answer: Time varies by service; service timelines are clearly mentioned on the portal.

11) How will I know the reason if my application is rejected?
Answer: The reason for rejection is displayed in the application status after logging in.

12) Who should I contact in case of technical issues?
Answer: Contact the Helpdesk / Support on the portal.

3. RTS (Right to Services) Portal – FAQs

1) What is the RTS Portal?
Answer: The RTS Portal (Right to Services Portal) is the official Maharashtra Government portal that allows citizens to access government services quickly, transparently, and within a fixed timeframe.

2) What services are available on the RTS Portal?
Answer:

• Revenue certificates (Income, Residence, Caste, etc.)

• Business licenses and registrations

• Social welfare schemes

• Services related to Rural Development, Health, Education

• Other government-designated services

3) Is registration required to apply on RTS Portal?
Answer: Registration is required for some services. Citizens need to provide mobile number, email ID, and personal details.

4) How long does it take to complete an application under RTS?
Answer: Each service is delivered within a fixed timeframe, clearly mentioned on the service page of the portal.

5) How can I check my application status?
Answer: Log in and check the My Applications section for current status.

6) Is uploading documents mandatory for RTS applications?
Answer: Yes. Required documents must be scanned and uploaded; the list is available on the service page.

7) How will I know the reason if my application is rejected?
Answer: The reason for rejection is displayed in the application status.

8) Are services on RTS Portal free?
Answer: Some services may have government fees; fees are clearly displayed while applying.

9) What should I do if I face technical issues?
Answer: Contact the Helpdesk / Contact Us section on the RTS portal via helpline number or email.

10) Is the RTS Portal secure?
Answer: Yes. The RTS Portal is an official Maharashtra Government portal, and citizens’ information is kept secure.

11) Can RTS services be accessed via mobile?
Answer: Yes. The RTS Portal is accessible via mobile, tablet, and computer.